Thank you for shopping at GEN V. We appreciate your support and commitment to our brand. While we strive to deliver only the best, we understand that in rare cases, issues may occur. Please review our policy carefully before making a purchase. By placing an order with GEN V, you agree to the following terms:

---

Return & Refund Policy

All products are non-refundable.

---

Product Can Be Exchanged Only If:

• The product is damaged during transit

• The product is defective due to manufacturing issues

• If there is any size issues (₹100 is applicable)

To qualify for an exchange, the product must be in its original condition, with all tags and packaging intact. The issue should be raised within 48 hours of delivery.

---

Product Cannot Be Exchanged or Cancelled If:

• The issue is not raised within 48 hours of delivery

• The product is not in its original condition, or tags/packaging are missing

• The order has already been shipped (orders cannot be cancelled once shipped)

---

⚡ GEN V reserves the right to deny exchanges if the above conditions are not met.