Privacy Policy

Last updated: August 29, 2025

This Privacy Policy describes how GEN V Clothing Store (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from genvclothingstore.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By using and accessing any of our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. Updates will be posted on this page with a revised “Last Updated” date.

How We Collect and Use Your Personal Information

Information We Collect Directly from You

We collect information you provide when you use our Services, such as:

  • Contact details: name, phone number, email address, shipping and billing address.

  • Order information: products purchased, payment confirmation, order details.

  • Account information (if applicable): username, password, and other login details.

  • Customer support information: details you share when contacting us.

Information We Collect Automatically (Usage Data)

We may automatically collect information when you use our Site, including:

  • Device details (browser type, operating system).

  • IP address and geolocation (approximate).

  • Usage patterns and interactions with the Site.
    We use cookies and similar technologies to enhance functionality, run analytics, and personalize your experience.

Information from Third Parties

We may also collect information from:

  • Payment processors (for secure payment verification).

  • Service providers (shipping, analytics, IT support).

  • Marketing and advertising partners (to show relevant ads and promotions).

How We Use Your Information

We use your personal information for purposes including:

  • Fulfilling orders: processing payments, shipping, returns, and account management.

  • Customer communication: updates about orders, policies, and support.

  • Marketing & promotions: sending offers, product updates, and personalized advertising.

  • Fraud prevention & security: protecting accounts and preventing misuse of Services.

  • Improving our Services: analyzing customer behavior and feedback.

How We Share Your Information

We may share information with trusted third parties for:

  • Service delivery (shipping, payment processing, customer support).

  • Business & marketing partners (with your consent or as permitted by law).

  • Legal obligations (if required by law, subpoena, or government request).

  • Business transfers (in case of merger, acquisition, or restructuring).

We do not sell your personal information.

Cookies

Like most websites, we use cookies to:

  • Remember preferences and improve navigation.

  • Run analytics to improve user experience.

  • Deliver relevant ads across platforms.

You can manage cookies through your browser settings, but disabling them may affect site functionality.

Children’s Data

Our Services are not directed at children, and we do not knowingly collect personal information from individuals under 13. If we learn we’ve collected such data, we will delete it promptly.

Data Security & Retention

We take reasonable measures to protect your data but cannot guarantee 100% security.
We retain your data as long as necessary to:

  • Provide Services,

  • Comply with legal obligations,

  • Resolve disputes, or

  • Enforce agreements.

Your Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you.

  • Request deletion of your personal data.

  • Correct inaccurate information.

  • Opt out of marketing communications (via unsubscribe link in emails).

  • Restrict processing in certain cases.

To exercise these rights, please contact us using the details below.

Contact Us

If you have questions, requests, or complaints regarding this Privacy Policy or our data practices, you may contact us at:

GEN V Clothing Store
📍 Shivdarshan Bldg., Eden Rose Complex, Vagad Nagar, Mira Road East, Thane – 401107
📧 genvclothingstore@gmail.com